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26 Other operating expenses

millions of €

 

 

 

 

2022

2021

2020

Impairment losses on financial assets

1,235

637

862

Gains (losses) from the write-off of financial assets measured at amortized cost

24

122

188

Other

5,124

3,502

3,443

Of which: legal and audit fees

784

615

509

Of which: losses from asset disposals

356

267

488

Of which: income (losses) from the measurement of factoring receivables

2

4

6

Of which: other taxes

584

496

452

Of which: cash and guarantee transaction costs

622

547

490

Of which: insurance expenses

169

138

117

Of which: miscellaneous other operating expenses

2,606

1,434

1,382

Of which: losses resulting from deconsolidations and from the sale of stakes accounted for using the equity method

0

70

0

 

6,383

4,261

4,493

The year-on-year increase in impairment losses on financial assets was mainly attributable to allowances of customer receivables primarily in the United States operating segment. These resulted from higher receivables and potential future macroeconomic effects. Expenses for legal and audit fees included, among other factors, expenses in connection with the proceedings brought in consequence of the cyberattack on T‑Mobile US in August 2021. Miscellaneous other operating expenses included expenses of EUR 0.7 billion in connection with the payment obligations entered into under the agreement to sell the wireline business in the United States. This item also includes expenses of EUR 0.5 billion for data storage in data centers, in cloud applications or other IT services, and of EUR 0.3 billion for regulatory duties in the United States. It also includes other administrative expenses and fees totaling EUR 0.1 billion.